This mechanic is knowledgeable, honest, & helpful! The check engine light was on & I attempted to get it taken care of for 2 weeks w/ my regular mechanic after spending hundreds & buying parts I ended up not needing. Then he gave up when the same problem remained after 3 attempts, so I went to Performance Automotive.
In short, Performance Auto provided a free diagnostic & did half a diagnosis bc the workday was ending. So they insisted I come back the following workday to finish diagnostic testing & find the problem. He also apologized after assuming what was wrong w/ my car & telling me how much it'd be once he realized he was mistaken; that's noble. Did I mention, he dropped me off AND picked me up when they were already closed?
Anyways while his mechanic diagnosed my car, he jumps online to find any significant info that could be valuable & finds Technical reports (recalls). He strongly advises me to get all the recalls taken care of before more diagnosing & possibly work on my car. Although I was doubtful, I took his advice & waited for him to give me a bill to pay. Didn't happen.
In the end, I had all the recalls taken care of. Check engine, Traction Control, & ABS lights are off & other concerning things stopped! I called to tell him the good news; he was happy & said to bring the car in so he can double check.
He & his mechanic spent approx. 2-3 hrs on my car alone. Diagnostic testing, giving me rides, & now my car is fixed because he went above & beyond to research online! After 2 weeks of car stress, paying hundreds, & then my regular mechanic giving up, Performance Automotive returns hope & trust from customer to auto shop. Thank you! - Monique N.
Thank you for visiting Performance Automotive, Inc in San Diego, CA. Count on our automotive repair technicians to keep your car, truck, suv, or van on the roads longer and safer. Schedule your appointment today (858) 695-9644 or schedule here.