This is the only shop I will take my car to from now on. My brakes were so bad! I pushed them too far trying to wait until after the holidays to get them done. When I was set to start looking around for a shop, unexpected expenses came up and at that point I knew I would have to end up replacing my rotors as well. The dealership wanted $1200+ so I started looking for a shop on Yelp. My husband found Performance Automotive, and saw that they had a few different financing options. (These are through independent company's and not in-shop). After being approved from one of the company's, we brought in our car. They checked all the breaks (for free, they do not charge for ANY diagnosis at their shop) and confirmed all the rotors and pads needed to be replaced. This husband and wife team are a God send. They showed us all the options and prices, from the super cheap to the dealership made. They did not pressure us to just get the most expensive, and was willing to put on the super cheap ones but did warn that they would likely squeak within about a month. I've always wondered why this happened after getting my breaks serviced at other places before. The only downside was the finance company that I chose was a little difficult to deal with, but they called them directly and helped us work everything out. They are a blessing, and I am so glad we found them. They were honest, kind, and went above and beyond, all for someone that jacked their brakes up. I will always recommend them to everyone I know. My brakes are on, and perfect. - Jennifer C.
This mechanic is knowledgeable, honest, & helpful! The check engine light was on & I attempted to get it taken care of for 2 weeks w/ my regular mechanic after spending hundreds & buying parts I ended up not needing. Then he gave up when the same problem remained after 3 attempts, so I went to Performance Automotive.
In short, Performance Auto provided a free diagnostic & did half a diagnosis bc the workday was ending. So they insisted I come back the following workday to finish diagnostic testing & find the problem. He also apologized after assuming what was wrong w/ my car & telling me how much it'd be once he realized he was mistaken; that's noble. Did I mention, he dropped me off AND picked me up when they were already closed?
Anyways while his mechanic diagnosed my car, he jumps online to find any significant info that could be valuable & finds Technical reports (recalls). He strongly advises me to get all the recalls taken care of before more diagnosing & possibly work on my car. Although I was doubtful, I took his advice & waited for him to give me a bill to pay. Didn't happen.
In the end, I had all the recalls taken care of. Check engine, Traction Control, & ABS lights are off & other concerning things stopped! I called to tell him the good news; he was happy & said to bring the car in so he can double check.
He & his mechanic spent approx. 2-3 hrs on my car alone. Diagnostic testing, giving me rides, & now my car is fixed because he went above & beyond to research online! After 2 weeks of car stress, paying hundreds, & then my regular mechanic giving up, Performance Automotive returns hope & trust from customer to auto shop. Thank you! - Monique N.
When I called Performance Automotive of San Diego this morning to see if I could have my car towed in, they answered the call, and offered to come in early to meet me and the tow truck there. I thought my alternator had gone out and after a quick diagnostic check confirmed this to be true. His wife ran the registration process, and she was just as nice as he was. I recieved a very reasonable quote and was set to wait for my alternator to be replaced. When my car was lifted, another repair man noticed my brakes were really bad and needed to be replaced as well. They quickly replaced my old quote with a new one that was still very reasonably priced. Thank goodness they offered FlexPay Plus, so I am able to make interest free payments on my bill. While my car was being worked on I was able to sit nearby in the garage. I was able to ask questions while they were repairing and they even let me see and touch the old brakes compared to the new ones. I like to ask a lot of questions and it was great to be right there while they worked on my car and ask about the repairs. This is the best auto repair shop I have been to in over 15 years. I am going to continue going there for all my automotive needs and I will recommend them to everyone I know. Thanks everyone for making this experience a great one! - Dorisa M.
I can't speak highly enough about the crew at Performance Automotive. I drive some older cars and finding an honest, competent mechanic is almost impossible. Their reasonable rate oil change sign caught my eye and since it's literally a mile from my office, I gave it a shot. Unbelievable. Not only did I get a great oil change at an amazing price, but they have done a number of repair services for me. Price is great and the work is high quality. Here's a great story. My van's wipers stopped working. I figured it was the motor. He ordered a motor and I took it in for repair. Turns out, it wasn't the motor, but rather a corroded wire. He repaired the wire and didn't charge me for the repair.
I've done brakes, engine light, engine sensor, valve covers and more here. I've recommended them to my co-workers and will definitely continue using them. You should too. - Mark T.
Ken Hooper of Blue Mound, Illinois, recently purchased a project vehicle. It's a stretched Jeep body on a 1980 K20 4x4 chassis. Ken said, "this vehicle has been driven on the road for many years, but it's also been a very dependable mud truck and still runs and drives great." Currently, the vehicle is undergoing an overhaul, the engine and transmission are still in great working order and will not be replaced. JASPER's technical support helped determine that the vehicle's transmission is a Turbo 400, remanufactured by Jasper Engines & Transmissions back in 1989. Ken said, "this transmission has lasted for many years longer than the original. Thank you, JASPER."
Stories like this are why we choose JASPER for our customers here. Dependable - Made in the USA - Nationwide Warranty.